Privacy Policy
Last Updated: 22/09/2025
At Howe Designs, your privacy is very important to us. This policy explains how we collect, use and protect your personal information when you use our website.
Information we collect
We may collect the following personal information when you use this website:
Name, address, email and phone number (for processing and delivery orders)
Payment details (processed securely through our payment provider - we do not store card details)
Order history and preferences.
Any personalisation details you provide for your products.
Information collected automatically through cookies (see section 6)
How we use your information
We will use your information to process and deliver your orders. We can also use it to communicate with you regarding your items.
Handling returns, refunds and any other customer service queries you may have.
Send marketing emails (only if you are subscribed)
Improve our website and our customer services.
Sharing your information
We do not sell or share your personal data with third partied for marketing purposes.
we may share information with:
Delivery couriers.
Payment providers (to process payments securely)
Service providers who help us run our website and business.
Data retention
We keep your personal information only as long as necessary to provide our services and comply with legal obligations (eg, tax records)
You can request deletion of your data at any time (unless we are required to keep it for legal reasons)
Your rights
Under UK data protection laws (GDPR) you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data.
Object to certain uses of your data (such as marketing)
Withdraw consent for marketing emails at any time.
To exercise these rights, please contact us at : [insert email]
Cookies
Our website may use cookies to improve your browsing experience, track site usage and remember preferences.
You can disable cookies in your browser settings if you prefer.
Security
We take reasonable steps to protect your personal information and ensure it is handled securely. However, no method of transmission online is 100% secure, so we cannot guarantee absolute security.
Updates to this policy
We may update this privacy policy from time to time. The most recent version will always be available on this website.